Solving Business Problems
How Gelos' cutting-edge technologies revolutionized a retail client's operations
Overview
At Gelos, we provide cutting-edge technologies, helping our customers improve how they interact with digital solutions and seek new ways to change how they do business. We provide many services that allow you to take advantage of new technology and innovation to help solve your business problems.
The Business Problem
A national retail chain with 250+ stores was struggling with:
- Outdated inventory management leading to $8M in annual stockouts
- Inefficient supply chain causing 35% of deliveries to be late
- Poor customer insights resulting in declining loyalty metrics
- Inconsistent omnichannel experience frustrating customers
Technologies Implemented
Cloud Inventory System
Real-time tracking across all locations with predictive restocking
AI Demand Forecasting
Machine learning models that improved forecast accuracy by 47%
Unified Commerce Platform
Seamless experience across online, mobile, and in-store
Business Impact
Reduction in stockouts
Increase in sales
Customer satisfaction rating
Lower operational costs